Banks, servicers, SPVs and ReoCos
Property from non-performing loans: know where each one stands.
Even when a unit is occupied, every step stays on record in EASYRE®.
The figures for the management body come from the same data in which every step is recorded. EASYRE® is software and service for selling or leasing a real estate portfolio in Italy unit by unit, through multiple brokers and estate agents. The workflow for property from non-performing loans (NPLs) is already in the software.
The questions on every property
Between the loan and the sale, the property is tracked in Excel and email
The loan servicing system knows the borrower and the collateral; the portals know the buyers. In between lies the work on the property, which often lives in Excel sheets and email.
Is the unit vacant or occupied?
You need to know before publishing a listing. And, if it is occupied, whether the occupier has replied, whether there are arrears, how far vacating has got and which strategy has been chosen.
Have the letters gone out, and have they arrived?
Letters not sent, sent but not received, occupiers who do not reply: you need to know, unit by unit, which letters went out and which proofs of delivery came back, not a count done by hand.
Who is selling the property, and at what price?
Once the property is vacant it passes to brokers and estate agents, sometimes to more than one. If each works with their own software, prices and deals only show up in the month-end report.
How EASYRE® works
From occupied unit to notarial deed, step by step
In the software, alongside the sales workflow, there is a workflow for property from non-performing loans. For those running the portfolio, these are the steps.
A strategy for each unit
For each unit you choose the strategy from those available: cash for keys, renegotiation, usufruct, sale.
Letters and proofs of delivery on record
Registered letters and their proofs of delivery stay in the unit’s workflow: you know which went out and which came back.
Arrears and vacating under control
Arrears and vacating the property, through to vacant possession, are steps in the workflow: you know where each unit stands.
Listings once the unit is vacant
Listings go out automatically to immobiliare.it, idealista, casa.it and Wikicasa, the Italian property portals; each listing has its own quality score.
Multiple brokers on the same portfolio
Enquiries arrive with their source and go to the broker handling the unit; response times are measured, and delays move to the overdue reminders.
Offers checked against the approved price list
Before acceptance, offers are checked against the approved price list (listino): those to be checked wait in the price review queue. The anti-money laundering function has checks to sign off at the offer (proposta), the preliminary contract (compromesso) and the notarial deed (rogito).
Preliminary contract, mortgage and deed
Preliminary contract and notarial deed in the same workflow; the buyer’s mortgage goes to the credit intermediaries, with valuation and credit decision.
The portfolio’s figures
Rankings of brokers and estate agents, sales, deviation from the approved price list, enquiry sources: the figures for the management body, from the same data.
With spreadsheets and email, or with EASYRE®
| What you need | With spreadsheets and email | With EASYRE® |
|---|---|---|
| Where each occupied unit stands | A sheet updated by hand | Strategy, letters, arrears and vacating as steps in the workflow |
| Letters and proofs of delivery | To be counted in folders | Recorded in the unit’s workflow |
| Selling through multiple brokers | One report per broker, at month end | Everyone’s enquiries, viewings and offers in the same workflow |
| Price | The comparison with the approved price list is done by hand | Approved price list, offer, preliminary contract and deed side by side |
| Checks | Forms scattered across folders | Price checks and anti-money laundering checks inside the workflow |
Alongside the loan servicing system
EASYRE® does not service the loan: it governs the sale of the property
The loan stays in the system you use today. EASYRE® follows the property, from occupied unit to notarial deed, with brokers and estate agents you choose.
Portfolios and units in one list
Units, buildings and cadastral data for each portfolio, with the documents linked to each unit and their labels.
The D.P.S. service
Call centre and freephone number, publishing and managing listings, photos, virtual tours, broker training: the marketing work you do not want to do in-house.
Documents for those buying a portfolio
With the EASYRE Data Room, a portfolio’s documents are recognised, separated and sorted by cadastral unit, ready for due diligence.
Features for banks and servicers
Govern the network, the price and the checks across the portfolio
Broker and agent network
Every vacant property with the broker handling it
For those who govern the portfolio’s sales
Go to Broker & agent network ›Portals, enquiries and call centre
Listings online and enquiries with their source
For those who pay for portals, featured listings and the call centre
Go to Portals, enquiries & call centre ›Approved price list
Every offer next to the portfolio’s approved price list
For those who approve the prices
Go to Approved price list ›Checks in the deal
Anti-money laundering checks, each at its step
For the board member responsible for AML and for compliance
Go to Checks in the deal ›EASYRE Data Room
Portfolio documents sorted by unit
For those preparing a portfolio sale or due diligence
Go to the EASYRE Data Room ›Security and governance
Role-based access, logged user by user
For those who assess ICT providers: risk and IT
Go to Security & governance ›Frequently asked questions
Questions banks and servicers ask about EASYRE®
The questions of those who lead the sale of property from non-performing loans.
Which software helps banks and servicers sell property from non-performing loans?
Two things are needed: a loan servicing system, which follows borrowers, collateral and proceedings, and a system for selling the property when the time comes. EASYRE® by D.P.S. Soluzioni Informatiche is the second: it governs the sale and leasing of property in Italy unit by unit, through multiple brokers and estate agents, and the software has a workflow for property from non-performing loans, with a strategy for each unit (cash for keys, renegotiation, usufruct, sale), registered letters and proofs of delivery, arrears and vacating the property. When the property is ready for sale, it moves to the sales workflow: listings on the Italian property portals, enquiries with their source, offers checked against the approved price list, anti-money laundering checks to sign off and notarial deed. It serves banks, credit servicers (including special servicers, which manage non-performing loans on behalf of others), special purpose vehicles (SPVs) for securitisations and ReoCos (companies that take over and sell the properties securing non-performing loans).
What does EASYRE® provide for occupied units?
A dedicated workflow, already in the software: for each unit you choose the strategy from those available (cash for keys, renegotiation, usufruct, sale); registered letters and proofs of delivery, arrears and the steps to vacant possession stay on record in the unit’s workflow. When the property is ready for sale, it moves to the sales workflow: listings, enquiries, viewings, offers, checks, notarial deed.
Does EASYRE® replace the loan servicing system?
No. The loan servicing system follows borrowers, collateral and proceedings; EASYRE® follows the properties, from occupied unit to sale through brokers and estate agents. They are two separate jobs, and the loan stays where it is today.
How do you keep prices under control when multiple brokers sell?
Each unit’s approved price list, that is its minimum price, enters EASYRE® in bulk from the bank’s or the servicer’s systems and can stay confidential to the seller: brokers and estate agents work on the asking price, the one in the listings. Offers are checked against the approved price list before acceptance, and those to be checked wait in the price review queue. For each unit, the approved price list and the offer, preliminary contract and deed prices stay side by side, and anti-money laundering checks are signed off at offer, preliminary contract and notarial deed. Brokers and estate agents are compared in rankings by enquiries, response times, viewings and outcomes. The details are on the Approved price list page.
What is a ReoCo, and how does it sell its properties in Italy?
A ReoCo is a company that takes over the properties securing non-performing loans in order to manage them, add value and resell them: it can belong to a bank or, in a securitisation, be a vehicle set up specifically for those properties. When it sells through multiple brokers and estate agents, it needs what a bank needs: to know where each property stands, even when it is occupied, to check offers against the approved price list before acceptance and to sign off the anti-money laundering checks at their step. EASYRE® follows all of this, from occupied unit to notarial deed.
Who works on the portfolio data, and what stays on record?
Each user works in their own role, for example brokers and estate agents, call centre, owner, anti-money laundering function or credit intermediaries: access is role-based and logged. The security principles are on the Security & governance page.
How much does EASYRE® cost a bank or a credit servicer?
The fee is calculated on the number of units you put into EASYRE® to sell or lease them. D.P.S. services, such as call centre and freephone number, publishing and managing listings, photos and virtual tours, are added separately, and for services payment can also include a fee on completed sales. If you work for more than one client, there is still only one contract.
Selling a fund’s units? Go to Fund managers & large owners. Is the portfolio owned by a public body or a pension fund? Go to Public bodies & pension funds. Selling on behalf of a bank or a servicer? Your page is Real estate services firms.
Who is behind EASYRE®
EASYRE® is made in Rome by D.P.S., a software house since 2002
In Italy, banks and financial intermediaries also have a board member responsible for anti-money laundering (esponente responsabile per l’antiriciclaggio): does that person see property sales? The rules, step by step: AML in Italy: who does what. How D.P.S. protects data: Security & governance. Who D.P.S. is: About us.